Unused yarn in its original (unwound) condition may be exchanged for store credit within 14 days of purchase. When Woolly&Co. has received and accepted your yarn, we will send you an email notice of your refund.  (Please note that the customer must pay for all shipping costs associated with returning yarn.)

All Other Products

Books, patterns, accessories, needles, and other tools may not be returned. 

Send all returns to:

147 Pierce Street

Birmingham, MI 48009


Please make sure to include:

  • the original receipt
  • your email address
  • your phone number
  • your shipping address

Please also insure your return shipment for its full value, and note that Woolly&Co. cannot be responsible for uninsured packages.